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FREQUENTLY ASKED QUESTIONS

What is a hologram?

Hologram technology, in a nutshell, is an optical illusion. However, when a laser shaft is separated to produce a visualization, the light waves in the two sections of the pillar travel in indistinguishable directions. As a result, as you move your head around, the holographic image appears to shift in the same manner as the image of an actual product changes. That is also why 3D graphics appear to be three-dimensional by all accounts.

Can I use any video?

No, the video should be made on a black background with 3D elements to give the best holographic experience.

How do holograms work?

On a stage, a reflected screen of glass is tilted down toward a hidden booth. When the hidden booth is illuminated, an image is reflected onto the pane of glass, which subsequently reflects the picture back to the audience. This image would appear compressed at eye level (remember, the glass is angled).

What types of video content can be used?

Video content for usage in any Holographic Device should have a black background and prevent looking flat; if the object is continually moving and rotating and appears volumetric, the eye is tricked into creating a perfect illusion.

Does hologram technology exist?

A truly video content displaying floating in the air is not possible at the moment.

How can I change the content?

Changing content is very easy. Simply place the SD card or USB with the new video content and the unit will start playing it.

Can I make the video content?

Yes. It is possible for us to do it or for you to do it on your own, depending on how specialized your video team is. Each display demands a distinct type of video, therefore knowing how to accomplish it is essential for improving the overall experience. We strongly advise that you allow us to generate the video content because, in our experience, even if it is a very reputable video developer firm, they frequently don’t know how to do it effectively, resulting in a terrible customer experience or a double cost because the video must be done twice.

Does the display have built in speakers?

Yes. Stereo speakers are built within the display and the volume can easily be adjusted.

Should the video format be on 3D, .dwg or .ipt?

No. It requires a 2D file such as AVI, MP4, WMV, or similar; 3D video formats are used to create the animation, but it must be rendered in 2D in any common format such as MP4 to be played on the devices.

Can I play more than one video on an SD card or USB?

Yes. The media player on the display will play all the supported files on the SD card or USB in order. Once all videos have been played it will start again.

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